Terms & Conditions

Terms and Conditions of Sale

(please read carefully)


Monday to Friday, 8:30 A.M. – 5:30 p.m. Eastern Time. You are very welcome to e-mail anytime.


Payment Terms: Orders are prepaid prior to shipping. We accept VISA, MasterCard, Discover and American Express. Any order paid by check will be shipped once the check has cleared the bank. Any check for whatever reason, which is returned to our bank, will incur a $35.00 charge.


Most of our materials are natural, and therefore subject to variation. Bamboo will split. We do not guarantee that our materials will satisfy your particular use, but we will always try to advise you, as best as we can, on the most suitable materials to use. Due to the various growing seasons around the world, not all products are available year round. Dimensions are approximate and colors may vary. We do not guarantee color matches.


Prices and availability are subject to change without notice. There is no minimum order on raw products. But small orders may incur a packaging fee for the cost of the boxing.


Fire safety is an important issue, and it is YOUR responsibility to discuss your intentions with your local Fire Marshall before your installation. Our Pre-Fire- Retarded products are supplied with a California State Fire Marshall approved Certification of Application. We also have a range of fire retardants to suit most applications that can be applied on site following the manufacturer’s recommendations.


All goods are sold according to the limitations of warranties: The express limited warranty is exclusive and in lieu of all other warranties express or implied, including, but not limited to, any warranties of merchantability or fitness for a particular purpose. There are no warranties which extend beyond the description of the products sold except as expressly set forth herein. The disclaimer and exclusion of warranties shall survive the expiration of the limited warranty. The remedies of owner for any specifically provided herein and owner hereby waives any and all other claims, actions, and demands. As we cannot anticipate all conditions under which this information and our products, or the products of other manufacturers in combination with our products may be used, we accept no responsibility for the results obtained by the use of this information or products. Users are advised to make their own tests to determine the safety and suitability of each such products or product combination for their own purposes.

We sell the products without guarantee or warrantee, and buyers and users assume all responsibility and liability for loss or damage arising from the handling or use of our products whether used alone or in conjunction with other products. Suncoast Tiki Huts shall not be liable in any case for any damage, however incurred to buildings, property of the contents thereof, nor will we be responsible for special, incidental or consequential ro penal damages.